"The Trusted Advisor" by David H. Maister is a fantastic read that will make you the go-to person for your clients! If you're in the professional services industry and want to build strong, long-lasting relationships with your clients, this book is for you!
Maister starts by defining the concept of trust and what it takes to build a relationship with your clients that's stronger than a gorilla's grip. He explores the different types of advisors, including the superhero advisor who saves the day, the sidekick advisor who supports the superhero, and the trusted advisor who saves the day without even breaking a sweat.
Throughout the book, Maister offers practical advice on how to establish rapport, communicate effectively, and deal with difficult situations. He also emphasizes the importance of honesty, integrity, and transparency in building trust, and provides tips on how to communicate difficult news to clients without causing them to hyperventilate.
One of the best parts of the book is when Maister talks about the importance of empathy in building trust. He offers strategies for developing empathy and active listening skills, so you can understand your clients' perspective, needs, and desires, and become their BFF (Best Friend Forever).
Overall, "The Trusted Advisor" is a fun and engaging read that will help you become the trusted advisor your clients can't live without. It's filled with real-world examples and case studies that will keep you entertained while you learn. So grab a cup of coffee, sit back, and get ready to become the trusted advisor everyone wants to work with!
"The Smartest Person in the Room" by Christian Espinosa is a well-structured and practical book on leadership and decision-making. With real-world examples and an emphasis on continuous learning, the book offers valuable insights for anyone looking to improve their skills in these areas.
"Cybersecurity Program Development for Business" by Chris Moschovitis is an excellent guide that provides a practical roadmap for businesses of all sizes to develop a comprehensive cybersecurity program. The book covers all aspects of cybersecurity, including risk assessment, policy development, incident response, and employee education. Moschovitis offers numerous templates and checklists to help businesses develop their program, making it a valuable resource for IT professionals and business leaders concerned about their organization's security. Highly recommended.
"Mindset" by Carol S. Dweck Ph.D. is a book that has the potential to change the way we think about ourselves and our abilities. Dweck's research and insights into the concept of mindset - the set of beliefs and assumptions that shape our behavior, goals, and ultimately our success or failure - are both insightful and thought-provoking.
At the core of the book is the idea that there are two types of mindset: fixed and growth. Those with a fixed mindset believe that their abilities and intelligence are fixed traits that cannot be changed or improved upon. This type of mindset often leads to a fear of failure, a lack of willingness to take on challenges, and a tendency to shy away from risks. On the other hand, those with a growth mindset believe that their abilities and intelligence can be developed through hard work, dedication, and a willingness to learn from mistakes. This mindset often leads to a love of challenges, a desire to learn and grow, and a resilience in the face of setbacks.
Throughout the book, Dweck provides numerous examples and case studies to illustrate the differences between these two mindsets and the impact they have on our lives. She also offers practical advice for cultivating a growth mindset in oneself or others, whether it be in the areas of academics, sports, or business.
What sets "Mindset" apart is its accessibility and engaging style. Dweck uses clear and concise language, making it easy for readers to understand the concepts being presented. The book is well-structured, with each chapter building upon the previous one to create a cohesive and compelling narrative. Furthermore, the numerous real-world examples and practical advice make it easy to apply the concepts to one's own life.
Cloud computing is the most significant technology development of our lifetimes. It has made countless new businesses possible and presents a massive opportunity for large enterprises to innovate like startups and retire decades of technical debt. But making the most of the cloud requires much more from enterprises than just a technology change.
Orban's book is the first time I've seen this much information on cloud in a book. This helps to answer a lot of the questions and concerns with adopting and implementing cloud IT.
The author made the wise decision to develop short chapters packed with information, so it's easy to absorb a few pages at a time.
I highly recommend this book for anyone on the journey to cloud IT.
I recently finished this book and I think it's a great to study NSX and to learn about the solution including how to deploy the various pieces. I'd recommend combining this reading with the NSX Design Guide (as mentioned in the "additional resources" section at the end of the book) to complete the full picture on NSX.
Mastering VMware vSphere 6 is the fully updated edition of the bestselling guide to VMware's virtualization solution. With comprehensive coverage of this industry-leading toolset, this book acts as an informative guide and valuable reference.
Step-by-step instruction walks you through installation, configuration, operation, security processes, and much more as you conquer the management and automation of your virtual environment. Written by certified VMware vExperts, this indispensable guide provides hands-on instruction and detailed conceptual explanations, anchored by practical applications and real-world examples. This book is the ultimate guide to vSphere, helping administrators master their virtual environment.
Mastering VMware vSphere 6 is what you need to stay up-to-date on VMware s industry-leading software for the virtualized datacenter.
Virtualization remains the hottest trend in the IT world, and VMware vSphere is the industry's most widely deployed virtualization solution. The demand for IT professionals skilled in virtualization and cloud-related technologies is great and expected to keep growing.
This perfect blend of hands-on instruction, conceptual explanation, and practical application is reinforced with real-world examples. Led by Scott Lowe and Nick Marshall, both VMware vExperts, the author team provides expertise that will prepare IT professionals to excel in using this virtualization technology.
Mastering VMware vSphere 5 is great follow-up to Mastering VMware vSphere 4 and Scott provides a good number of examples where vSphere 5.x differentiates from prior versions. He begins by covering vSphere 5 basics and features, moves into planning, and then the installation of vSphere 5. He also covers working with networking, HA, and security. Day-to-day administration and automation are also covered. It’s an easy to read, detailed overview and general introduction to vSphere that would be a benefit.